Privacy and general conditions

Privacy Statement

This Privacy Statement applies to all personal data that Miguel Milo processes from its customers.

If you become a customer of Miguel Milo, or provide personal data to Miguel Milo for any other reason, you expressly consent to the processing of your personal data in accordance with this Privacy Statement.

We advise you to read the Privacy Statement and keep it for your own records.

 

Personal data that is processed

Miguel Milo processes your personal data because you use his services and/or because you provide it to him yourself.

Below you will find an overview of the personal data that he processes:

First and last name

Gender

Address details, possibly postal address

Telephone number

Email address

Health data

 

 

For what purpose and on what basis it processes personal data

Miguel Milo processes your personal data for the following purposes:

Contacting you regarding appointments and any cancellations thereof

Handling your payment

Sending its newsletter and/or promotional brochure, if you have subscribed to this

Contacting you by phone or email if necessary to perform its services

Informing you about changes to its services and products

Delivering goods and services to you

Monitoring the progress of the treatment

Retention periods

Miguel Milo processes and stores your personal data until you request the deletion of this data. Subsequently, the personal data will be destroyed.

 

Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by Miguel Milo. You can send a request for access, correction, or deletion of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data, to miguel.milo.depuydt@gmail.com

To ensure that the request for access was made by you, we ask that you send a copy of your proof of identity along with the request. Please black out your MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and national register number on this copy. This is to protect your privacy. We will respond to your request as soon as possible.

 

Unsubscribe from email notifications

Miguel Milo uses your name and email address to send you her email newsletter containing information about activities, services, and other interesting information. You can unsubscribe from the mailing at any time via the unsubscribe link at the bottom of the newsletter.

 

Changes

This Privacy Statement may be amended. Changes will be announced via the website. We advise you to review the privacy statement regularly.

The information on this website is compiled with care and updated regularly. However, Miguel Milo cannot be held liable for any errors or interim changes.

 

Sharing personal data with third parties

Miguel Milo does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

Cookies, or similar techniques, that we use

Miguel Milo only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. They also allow us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all information previously stored via your browser settings.

 

How we protect personal data

Miguel Milo takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact miguel.milo.depuydt@gmail.com.

General Terms and Conditions

A first massage can only be booked via miguel.milo.depuydt@gmail.com

If this is your first Milo massage at home, please transfer a deposit of 50 euros to Miguel Milo account number: BE10 7350 2201 0904 at least 4 days before our appointment.

(Please include your name and the time of your massage in the payment reference) This 50 euros will be deducted from the amount paid for the first massage appointment. If travel expenses exceed 50 euros, the deposit will be equal to the travel expenses.

If the deposit is not received in the Miguel Milo account 48 hours before your appointment, your massage appointment is not confirmed. A first massage can only be cancelled via miguel.milo.depuydt@gmail.com

If the first massage is cancelled via email between 24 and 48 hours before the appointment, 25 euros of the 50 will be refunded.

If the appointment is cancelled within 24 hours before the appointment, the deposit will be retained.